Privacy Policy

RE-Skin Clinic

Address: Vale of Belvoir, Leicestershire. LE14 4FJ

Email: rebeccaimms@re-skinclinic.com

Website: https://re-skinclinic.com

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Date of birth
• Postal address
• Email address
• Telephone number

Appointment Information

• Consultation requests
• Appointment history
• Treatment history
• Booking preferences

Medical Information

Where necessary for your treatment, we may collect:

• Medical history
• Allergies
• Current medications
• Skin concerns
• Treatment suitability information
• Consent forms
• Clinical photographs (with your consent)

This information is considered special category data and receives additional protection under UK GDPR.

Payment Information

We may collect payment details when processing transactions.

We do not store full debit or credit card details on our servers.

Payments are processed securely by authorised third-party payment providers.

We use your information to:

• Manage appointments
• Provide consultations and treatments
• Assess treatment suitability
• Maintain accurate medical records
• Process payments
• Respond to enquiries
• Send appointment confirmations and reminders
• Improve our services
• Comply with legal and regulatory obligations

Where you have given consent, we may also use your information to send marketing communications.

With your permission, we may send information about:

• Special offers
• New treatments
• Skincare advice
• Clinic news
• Promotions

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We process your information under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Provision of healthcare services

Special category health information is processed only where permitted under UK GDPR.

With your explicit consent, we may take photographs before and after treatments.

These photographs may be used:

• To monitor treatment progress
• Within your clinical record
• For educational purposes
• For marketing purposes (only where separate consent has been obtained)

You may withdraw your consent for marketing use at any time.

We only share your information where necessary. This may include:

• Payment providers
• Appointment booking systems
• Laboratory services (where applicable)
• Healthcare professionals involved in your care
• Regulatory authorities where legally required
• IT service providers supporting our systems

We never sell your personal information to third parties.

We use appropriate technical and organisational measures to protect your personal information, including:

• Secure servers
• Encrypted data transmission (SSL)
• Password-protected systems
• Restricted staff access
• Secure backups

While we take every reasonable precaution, no online system can be guaranteed to be completely secure.

We retain your information only for as long as necessary.

Medical records are retained in accordance with professional and legal requirements.

When information is no longer required, it is securely deleted or anonymised.

Our website uses cookies to improve your browsing experience. Cookies help us:

• Understand website usage
• Improve website performance
• Remember your preferences
• Measure marketing effectiveness

You can manage cookie preferences through your browser settings.

We may use website analytics services, such as Google Analytics, to understand how visitors use our website. These services collect anonymised information such as:

• Pages visited
• Time spent on the website
• Device type
• Browser type

This information does not identify you personally.

Under UK GDPR, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion where appropriate
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing relies on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit the ICO website: https://ico.org.uk

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.